TRAVEL SAFETY PROMISE
Your peace of mind. Our priority.
For obvious reasons, health and safety have become your top priority when planning a vacation. Now more than ever before, hygiene and safety assurances and risk management measures are of greater concern than flight and hotel bookings. We understand.
Travel confidently with us.
T’ROKA is a division of Holiday Tours & Travel Sdn Bhd (“Holiday Tours“) group, one of the largest and most well-established travel agencies in Malaysia. As such, travelling with us ensures reliable access to comprehensive travel safety services that prioritise your safety and wellbeing.
Leveraging on Holiday Tours’ extensive network of global partners, we hand-pick from the wealth of options available to provide you with the best level of traveller care throughout your trip.
Count on us to take care of what’s truly important, from planning to completion, 24/7.
Rest assured. We got you covered.
Every step of the way.
PRE-TRIP
We'll prepare you for your trip...
- Dedicated Travel Advisors
- Pre-departure notifications and proactive monitoring
- Comprehensive insurance coverage
ON-TRIP
... stay in contact throughout...
- On-call assistance and emergency alerts through International SOS
- Convenient logistics and transfer arrangements
- Real time health and safety updates on itinerary
POST-TRIP
... and bring you safely home.
- Safe return assurance
- Updates on arrival requirements
MATTA - Travel Safe Malaysia Program Certified
To ensure that our own operations are up to the task, we have obtained certification under the MATTA – Travel Safe Malaysia Program and awarded the Hygiene Excellence and Safety Label for stringent health and safety protocols and processes.
This aligns us with globally recognised best practices and procedures related to preventive measures for safer travel.
